ATEN eService APP can provide you support service anywhere you go with your mobile device at hand! In this full function APP, it is packed with several useful tools (and will keep growing) to help you from making product purchase decision, technical information and online service which is fully integrated with our eService system. (http://eService.aten.com)
Major feature of the APP including:
- ATEN Product Selector: helping you to find out the most suitable product models for your need
- Product FAQ
- Product Hot Key & Compatibility Search: a quick search tool for most demanding hot key and compatible device inquiry
- Create and respond open eSupport requests to our technical engineer online (requires eService membership account)
- Can upload pictures taken by mobile device camera in the eSupport request with few clicks!
About ATEN
ATEN, established in 1979, is specialized in connectivity and management solutions in accessing and sharing technologies. ATEN consolidates all of its products and services under one brand – ATEN, in order to provide an efficient and consistent service standard. The ATEN brand consists of innovative solutions applied to connectivity, professional audio/video, and green energy, for consumers, small/home offices (SOHO), small to medium sized businesses (SMB), and enterprise customers.
ATEN´s SOHO and SMB solutions offer a series of cable KVM, desktop KVM, and LCD KVM products. The Enterprise solutions offer a series of Over IP solutions that allow customers to effectively manage IT infrastructure from anywhere in the world. The Professional Audio / Video line offers integrated video solutions for home and professional use for a variety of uses including corporate, education, hospitality, commercial and home theater applications. The recently developed Green Energy line offers energy-saving solutions for the data center with a range of intelligent PDUs that provide real-time energy management and performance indicators locally and remotely.
ATEN specializes in connectivity and management solutions. We distribute our products through a global sales network to meet a broad range of customer needs. ATEN delivers and we care about our customers. We are committed to the best customer support in the industry.